Turn a 1-Star Review into a 5-Star Reputation.

Every business gets a bad review at some point — but it’s how you respond that truly sets you apart.

This FREE template pack gives you multiple ready-to-use responses for handling 1-star reviews with professionalism, empathy, and confidence. Whether the feedback is fair, frustrating, or totally off-base, these responses help you show up as the expert you are; without getting defensive or flustered.

✨ Inside you’ll get:

• Customisable response templates for different review scenarios

• Thoughtful phrasing that protects your brand and keeps your cool

• Easy-to-plug-in language you can use instantly

Perfect for salon and beauty biz owners who care deeply about their reputation but don’t always have the words in the moment.

💬 Protect your brand. Keep your cool. Respond like a pro.

Download your free templates now and keep them on-hand before you ever need them.